Housing New Zealand

Housing New Zealand Corporation is a Crown agent that provides housing services for people in need. The agency works in a community of government, charitable and private sector organisations providing social housing and housing support throughout New Zealand. We have a specific role and focus within this community — providing good quality, subsidised rental houses to people in the greatest need of housing, for the duration of their need. Our customers are people who have no other housing options.

Rental housing is what we do. We focus on the efficient and effective management of state houses and the tenancies of those living in them. We own or manage more than 69,000 properties nationwide, including about 1,500 houses for community groups providing residential services. More than 200,000 people live in our houses or flats. We work closely with others to ensure our tenants have access to the right support services and future housing options, if and when they are in a position to move to housing independence.

We also provide the Welcome Home Loan product to improve access to home ownership for New Zealanders. Deaf or hearing-impaired customers can use New Zealand Relay (NZ Relay) to contact us. Visit the New Zealand Relay Service website for more information. Customers uncomfortable engaging with us using English may use Language Line to talk to us in a language they feel comfortable using. These languages are listed on the Language Line website.